Heart Rate Band FAQs

The information below applies to this Peloton Heart Rate Band. If you have the Peloton Heart Rate Monitor instead, please find the maintenance tips in this article.

To purchase a Peloton Heart Rate Band, click here.

Q: How do I size the Armband?

Peloton offers two sizing options for the Armband:

The Armband should be placed at least 3 finger-widths away from your elbow to avoid friction and irritation. The Armband should be snug enough to stay put, but not so tight that it hurts or cuts off circulation. To minimize the possibility of skin irritation or discomfort: (i) wear the Armband over clean, dry skin and alternate the arm on which the band is worn and (ii) follow all cleaning instructions and ensure that the Heart Rate Pod is dry and free from sweat and other liquids or residue before placing it on the Pod Charger. Please consult a physician if you develop a rash or skin irritation.

Q: How do I care for the Heart Rate Band?

To care for and maintain your Peloton Heart Rate Band, please follow the steps below:

1. Remove the Heart Rate Pod from the Armband.
2. Use a soft cloth with warm water or isopropyl alcohol to wipe the surface of the Heart Rate Pod. Do not soak or use bleach on the Heart Rate Pod. Always wipe the Heart Rate Pod and Pod Charger dry before placing the Heart Rate Pod on the Pod Charger. Sweat and other liquids on the gold pins and charging contacts can cause corrosion that can damage the Pod Charger.
3. Clean the Armband by hand with warm water. Allow the Armband to airdry - do not wring dry, tumble dry, or iron the Armband.
4. Once both components are thoroughly dried, either securely snap the Heart Rate Pod back into the Armband or place it on the Pod Charger.
5. Do not allow any liquid (including sweat), dead skin, personal care products, residue or dirt to build up under the band or under the Heart Rate Pod. Stop using the Heart Rate Band immediately if you have an allergic reaction to the Armband or Heart Rate Pod.

We recommend cleaning your Armband after each use.

Keep the Heart Rate Band away from fires or other heat sources and avoid leaving it in direct sunlight.

Q: What do the lights on my Peloton Heart Rate Band mean?

The lights on your Peloton Heart Rate Band will change colors based on different usage states.

	No Light: No Light signifies that your Heart Rate Band is in sleep mode or needs to be charged. The Heart Rate Band will sleep after one minute when it’s not connected to a device and doesn’t detect a heart rate signal. You can manually put your Heart Rate Band in sleep mode by pressing down on the display for 4 seconds.
	Single White Light: The single white light signifies idle mode which means that the Heart Rate Band is connected to a device but doesn’t detect a heart rate signal. The single white light may also mean the connected device does not detect the heart rate zone.
	Multi-color Lights: Rainbow or multi-color lights signifies that the Heart Rate Band has been successfully paired. More detailed heart rate data will be available in class.
	Blue Lights: Blue Lights indicate that the Heart Rate Band is in pairing mode.
	White Lights: When the Heart Rate Band is asleep or on, firmly press the display to show the battery level which will appear as a range of white lights depending on the charge.
	Single 3rd Red Light: A single red light will appear in the middle or 3rd on the LED light display indicating the device is in error mode. If in this state, you should factory reset your device by holding the display for 20 seconds to reset the device.
	Single 1st Red Light: A single red light will appear 1st on the LED light display indicating low battery.