General FAQ
What bike clips are used in Peloton Studios?
Our studio pedals are dual sided and will be compatible with both SPD and Delta clips.
What style of yoga does Peloton offer?
We offer classes in Power, Flow, and Restorative Yoga. Yoga spots are not bookable and you’ll have to choose a mat upon entering.
Are props/mats provided in the yoga studio?
Yes, everything will be provided for you in the yoga studio.
What are the age/height requirements for children in the studio?
For Tread: Participants must be between 4'11'' and 6'4'' and between 105-300 lb. Children under 16 may not use the Tread.
For Bike/Yoga: All riders must be 4'11 or taller and at least 13 years old. Anyone under the age of 18 must have a parent or guardian present.
Pricing and Class Packs
What kind of packages do we offer?
We offer a variety of class packs. Our smallest is the single class pack, good for one studio visit. From there we offer a 5, 10, 20, and 30 pack. We also have an unlimited ride pack.
To see more of our package offerings, please visit www.psny.onepeloton.com/.
Do class packs have an expiration date?
All class expiration dates are listed directly under each pack when you buy classes. In addition, you can find your class credit expiration dates by visiting My Credits on the Peloton Studios website.
I have credits that won’t be used, can I transfer them to a family member or friend?
Yes! If you have credits that you won’t be able to or do not wish to use, you can transfer them to another rider's account. We will just need your account information and the account information you’d like to transfer to.
Where/how can I buy a gift card?
Gift cards can only be purchased online through our studio website, www.psny.onepeloton.com/. Select ‘Buy Classes’ and scroll to the bottom of the screen where you will see "Gift Cards."
Gift cards will only be redeemable for classes at our Peloton studios. Gift cards to use online for retail are sold on our main website, www.onepeloton.com.
How do I buy classes for someone?
You’re able to purchase classes through our studio website. You can either purchase classes through your studio account and transfer them—or you can buy them a gift card and to purchase classes themselves.