Due to COVID-19, we have paused any repairs or appointments that require our service teams to enter a home or residence beyond the threshold. As soon as we can resume normal service appointment procedures, we will contact you. For more information, click here.
Being strong and built to last, the Peloton Bike is designed to provide a near-silent experience. However, it's always best to pay close attention to your Bike to ensure everything is running smoothly.
The Bike has a lot of moving pieces, and often only small adjustments are needed to get your Bike back to a near-silent ride. Your Bike does require some simple maintenance which you can check out in our Bike care section.
If you continue to hear a sound coming from your Bike, please email us at support@onepeloton.com and include a short video of the noise. We will run the issue by our technicians and determine the best way to get you back up and riding noise-free.