Relocating Your Peloton Tread on the Same Floor
Tread Disassembly/Assembly Services
Additional Moving Tips
Relocating Your Peloton Tread on the Same Floor
The Peloton Tread has wheels on the front to make moving it easier. To move, please follow the steps below:
- When changing the location of the Tread, always make sure the new space meets the product's space and electrical requirements.
- Set the incline to 2% or higher to raise the front feet.
- Power down and unplug the Tread before moving it.
- Move the Tread with one person standing at the front, holding the handrail, and one or two people using the handholds to lift from the back.
- Tilt the Tread forward to rest on the incline wheels, and carefully roll the Tread to its new location.
If you would like to have a Service Technician come to your home to move your Tread from one room to another for a fee of £225, please contact Peloton Support.
Tread Disassembly/Assembly Services
If you need assistance with your move, our Service Technicians can disassemble and reassemble your Peloton Tread.
This service includes:
- £150 for disassembling your Tread at your current location.
- £150 for reassembling your Tread at your new location.
This service does NOT include:
- Packing up your Tread.
- Moving the Tread to your new location.
- Moving the Tread to the desired room of choice.
To get you started and to confirm that we service your area, please contact Peloton Support.
Additional Moving Tips
- When changing the location of the Tread, always make sure the new space meets the product's space and electrical requirements.
- Contact Peloton Support for a more detailed Tread moving guide.
- Use a shipping or moving company that will ensure your Tread, in case of damage during transport.
The Peloton Tread is designed to meet the specific power requirements for each country of sale. Peloton does not support the Tread+ outside of the US or the Tread outside of the US, CA, UK, DE, or AU. Although the Tread is supported in multiple countries, Members moving from one supported country to another are advised to check the power requirements of the Peloton Tread with those of the other country in order to avoid damaging the Tread. For example, a Tread sold in the US has different power requirements than the Treads sold in the UK and cannot be used interchangeably in either region. Such damages are not covered by warranty. For more information about the Tread and power requirements, click here. To review the Peloton Tread warranty, click here.
WARNING: The Peloton Tread was not designed for assembly and installation by consumers. The Peloton Moving Guide is intended to assist trained, professional installers, using specialised tools, in assembling and installing the Peloton Tread. The Peloton Tread is extremely heavy and requires more than one person to assemble and/or move. Improper assembly of the Peloton Tread can lead to serious injury. Damage or equipment failure resulting from improper or negligent assembly, disassembly or relocation will not be covered under Peloton's warranties. If you use this Assembly Guide to assemble, disassemble, or move the Peloton Tread, you do so entirely at your own risk. By undertaking disassembly or assembly of your Peloton Tread, you agree to waive and release Peloton from any and all claims that you may have resulting from the disassembling, assembling or moving of the Peloton Tread by anyone other than a trained professional.