Please note that we have temporarily paused sales and deliveries in Northern Ireland. Click here to learn more
Out of concern for the health and safety of the Peloton team & community, we ask that if you’re feeling unwell or may have been exposed to COVID-19, or otherwise need to change your order please call us at 0808 169 6469 to reschedule for a later date.
In accordance with the latest government guidelines, all Bike & Bike+ deliveries will now follow our threshold delivery process. We have made this change to help prevent the spread of the virus and protect our teams and Members. If you are unable to receive your Bike or Bike+ at the threshold of your home, please contact our Member Support team on +44 808 169 6469 and we will reschedule your delivery for a later date. Please note that our delivery teams reserve the right to abort a delivery if, at any time, they feel that it is unsafe to continue.
We have outlined our threshold delivery process below: