Some insurance providers and employers reimburse riders for their Peloton Bike and/or subscription. This coverage, if any, varies by insurance provider, plan, state, and employee program, so we recommend reaching out to your insurance provider and/or employer to see whether you or your family members are eligible.
- My insurer and/or employer offer reimbursement
- My insurer and/or employer do not offer reimbursement
For any additional questions or to work with Peloton on reimbursement, please contact our Member Support Team by clicking here.
My insurer and/or employer offer reimbursement
How do I get reimbursed?
This varies by insurer and employer, so we recommend reaching out to your insurance provider and/or employer to see what steps you need to take.
Q: My insurer and/or employer require proof of payment. Where can I find that?
A: For monthly billing for the Peloton All-Access Membership:
- Members can log in with their information at https://members.onepeloton.co.uk/preferences/subscriptions.
- Click on the relevant Membership. Memberships and dollar amounts will be reflected on the right.
- Click on the dollar amount and the invoice will appear.
My insurer and/or employer offer some form of fitness reimbursement. Why doesn’t Peloton qualify? What can I do? Insurers and employers that offer coverage for fitness-related activities have varying stipulations as to what qualifies for reimbursement. Some may restrict it to a list of pre-approved providers while others may have guidelines as to what qualifies. In some cases, insurers and employers are not familiar with Peloton’s fitness tracking capabilities and may revise their policy.
Please note: The above article refers only to the Peloton Bike, Subscription, and Studio classes – not the Peloton App or the Peloton Commercial Bike. Transactions will not display payments for the app or for waivers (i.e., unpaid transactions).
Disclaimer: Peloton is not liable for any insurance or employer coverage or denials of coverage, which is strictly and solely the responsibility of the rider. It is not the intention of Peloton to provide specific reimbursement advice, but rather to provide users with information to better understand general reimbursement policies and procedures.