If a part on your Bike+ seat becomes stuck or damaged and other troubleshooting steps do not resolve the issue, you may need to replace the part. If you have already received your part, please follow the replacement steps below.
If you are in need of a replacement part, please click here to contact our Member Support Team or call (+44) 808-169-6469.
Replacing the Bike+ Seat Slider
Replacing the Bike+ Seat Post Sleeve
Replacing the Bike+ Seat Slider
If your Bike+’s seat slider becomes stuck or damaged and other troubleshooting steps don’t fix the issue, you may need to replace the seat slider (shown below).
| Open Seat Slider | Closed Seat Slider |
You will need a 13mm combination wrench or the wrench from your Bike+ toolkit, a Phillips head screwdriver, and a 3mm Allen wrench for this replacement.
To replace your Bike+’s seat slider, please follow the steps below:
1. Remove any weights from the weight holders.
2. Make a note of the seat depth setting on the seat slider and the seat rails so that you can set it correctly later.
3. Loosen one of the seat fixing nuts with a 13mm combination wrench or the wrench from the toolkit. Remove the seat.
4. Using a 3mm Allen wrench, remove the two bolts on each side of the seat slider to remove the weight holder.
5. Open the latch on the seat slider.
6. Remove the screw and the washer from the seat post end with a 3mm Allen wrench.
7. Slide the seat slider off the seat post and slide the new seat slider onto the seat post.
| Removing Original Seat Slider | Attaching New Seat Slider |
8. Engage the latch to keep the seat slider in position.
9. Install the screw and washer from the seat post end with a 3mm Allen wrench.
10. Install the weight holders with a 3mm Allen wrench.
11. Replace the seat using the combination wrench.
You have now successfully replaced the seat slider! Remember to adjust your seat settings to your personal preference before your next ride. We can’t wait to see you back on the Leaderboard!
Replacing the Bike+ Seat Post
Replacing the Bike+ seat post is an easy process that can resolve adjustment issues or damage to the post itself. The only tool you will need for this replacement is the 3mm Allen wrench from your Bike+ toolkit.
To replace your Bike+ seat post, please follow the steps below:
1. Remove any weights from the weight holders.
2. Using the 3mm Allen wrench, remove two bolts on each side of the seat slider to remove the weight holder.
3. Remove the screw and the washer from the seat post end with the 3mm Allen wrench.
4. Open the latch on the seat slider.
5. Slide the seat and the seat slider off the seat post as a whole.
6. Take note of the seat post’s height so that you can adjust it to the correct height later.
7. Loosen the seat post adjustment knob until the seat post comes loose.
8. Remove the old seat post and replace it with the new one.
9. Once the new seat post is in, tighten the seat post adjustment knob.
10. Slide the seat and the seat slider onto the seat post.
11. Close the latch.
12. Install the screw and the washer from the seat post end with the 3mm Allen wrench.
13. Using the 3mm Allen wrench, install the two bolts on either side of the seat slider to mount the weight holder.
You have now successfully replaced the seat post! Remember to adjust your seat settings to your personal preference before your next ride. We can’t wait to see you back on the Leaderboard!
Replacing the Bike+ Seat Post Sleeve
Replacing the Bike+ seat post sleeve is an easy process that can resolve persistent adjustment issues. The only tools you will need for this replacement are the 3mm Allen wrench from your Bike+ toolkit and a flathead screwdriver.
Before you begin your repair, make a note of the seat height setting so you can set it correctly later.
To replace your Bike+ seat post sleeve, please follow the steps below:
1. Remove any weights from the weight holders.
2. Fully loosen the seat height adjustment knob, but don’t fully remove it.
3. Pull the seat post out of the frame.
4. Push the 3mm Allen wrench into the hole at the back of the head tube (Image 1.1) to release the seat post sleeve (Image 1.2). Note: You may also need to pry the sleeve out with a flathead screwdriver. We recommend using a kitchen towel or thick cloth to protect the coating of the Bike+.
| Image 1.1 | Image 1.2 |
5. Locate the new seat post sleeve and push it into the seat tube until it clicks into place.
6. Return the seat post to its original height setting and tighten the adjustment knob to secure it.
You have now successfully replaced the seat post sleeve! Remember to adjust your seat settings to your personal preference before your next ride. We can’t wait to see you back on the Leaderboard!