Peloton Tread Maintenance

Please follow the guidelines below in order to maintain your Peloton Tread for optimal use.
Tensioning the Belt
Centering the Belt
Lubricating the Belt
Caring For The Safety Key

Tensioning the Belt

Check monthly to make sure your belt is properly tensioned. A loose belt can stick or slip while running or walking. If adjustments need to be made, follow the steps below:

1. Power down and unplug the Tread.
2. Use the 6mm Allen key from the toolkit that came with your Tread to tighten the tensioning screws. Tighten each screw one quarter turn clockwise.
3. Turn on the Tread and test. Briefly walk and run on the Tread to make sure the belt isn’t slipping.
4. Repeat the adjustments as needed until the belt is tensioned, making sure the red center line falls between the two red centering dots on the front of the deck. NOTE: Make sure to power down each time before making adjustments.

Centering the Belt

Check monthly to make sure your belt is properly centered. If the redline on the front of the belt is touching one of the two dots, the belt will need to be adjusted. If adjustments need to be made, follow the steps below:

1. Power down and unplug the Tread.
2. Use the 6mm Allen key from the toolkit that came with your Tread to tighten the tensioning screw on the side that needs to be adjusted.
   • To pull the belt to the right, tighten the left screw one quarter turn clockwise.
   • To pull the belt to the left, tighten the right screw one quarter turn clockwise.
3. Turn on the Tread and test. Run the Tread for 30 seconds to let the belt adjust.
4. Repeat the adjustments as needed until the belt is tensioned and the red centerline falls between the two red centering dots on the front of the deck. NOTE: Make sure to power down each time before making adjustments.

Lubricating the Belt

Please note we have updated our guidance regarding Tread lubrication. The Tread belt comes lubricated from the factory and should not require additional lubrication for 3 years. 

To keep your Tread in top shape, we recommend that you continue to follow other maintenance items as listed here. If you are experiencing any issues with your belt, please let us know so we can diagnose the issue and take the appropriate action.

Caring For The Safety Key

1. The area surrounding the safety key and safety key opening should be kept dry and free from moisture. Please refrain from using any liquid cleaners around the area. If the safety key, safety key opening, or surrounding area is exposed to liquid (including cleaners, sweat, or drinks) or appears wet or moist, it is important to dry the safety key and the surrounding area immediately.
   
   
2. After the area has been dried from a spill or exposure to moisture, please test the safety key by pulling it out while walking on the Tread to ensure that the safety key is still working properly. If it is not, please contact Member Support immediately by email at support@onepeloton.com or by phone at (866) 679-9129. Our Team is available 9am-7pm ET Monday-Friday and 9am-6:30pm ET Saturday-Sunday.