If your Tread's touchscreen is not powering on, there could be a loose connection.
Please make sure that the power cable on your Peloton Tread is connected properly to both the electrical outlet and the Tread's deck.
Also, check that the cord behind the touchscreen is attached properly. There are 3 ports and it should be fully seated in the middle port.
After checking the connection, hold the power button located at the back of the touchscreen for 5 seconds and wait until the Peloton logo appears.
In the event that the touchscreen does not light up, touch the stop button and check if the knobs and center button are receiving power.
If the screen or the Tread does not power on, please reach out to our Member Support Team.