If you’re injured, traveling, or considering a break for any other reason, we have a number of options for you to utilize your All-Access Membership.
- The Peloton App offers a variety of content from strength to outdoor running to meditation which you can do when you’re traveling and/or cannot use your Bike, Tread, or Row. If you’re expecting, we have prenatal yoga, strength and cycling classes. As a reminder, get the most out of your All-Access Membership by providing access to the Peloton App for your entire household at no additional cost.
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If you need a short break, we also offer the ability to pause your All-Access Membership for 1, 2, or 3 months. And if you need more time, you can extend your pause period for an additional 1, 2, or 3 months at a time. While your Membership is paused, you will be unable to access any Peloton content on your Peloton Bike, Tread, or Row, as well as on the Peloton App. The pause period starts at the beginning of your next billing cycle and then billing automatically resumes at the end of the pause. You can also unpause at any time by logging into your subscription on your Bike, Tread, or row or or on onepeloton.ca/mymembership. If you’d like to pause your All-Access membership, click here then click ‘Manage’ next to the subscription and then ‘Pause or cancel’.
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If you do need to cancel your Membership, you can do so by clicking here then clicking ‘Manage’ next to the subscription and then ‘Pause or cancel’. You can also cancel by contacting our Support Team here.