Peloton Guide transforms any room with a TV into a Peloton strength training gym and is designed specifically to help you meet your personal strength training goals.
With its innovative camera technology, Peloton Guide allows you to track your movements alongside world-class instructors and get credit for keeping up with the workout.
Peloton Guide also delivers workout, program, and class recommendations to upgrade and power your strength training routine.
- General FAQs
- Membership FAQs
- Accessory Sets FAQs
- Features FAQs
- Activation and Setup FAQs
- Peloton Guide Content FAQs
- Privacy & Security FAQs
Peloton Guide General FAQs
Q: What is Peloton Guide?
A: Peloton Guide, our first connected strength training product, is an AI-enabled device that uses machine learning and innovative camera technology to create an evolving strength training experience. The built-in camera allows you to see yourself on-screen and track your exercises alongside the instructor. To learn more, please click here.
Q: When will Peloton Guide be on sale?
A: Peloton Guide is now on sale, as of Tuesday, April 5, 2022. To shop Peloton Guide, please click here.
Q: Which markets will Peloton Guide be available?
A: Peloton Guide is now available for purchase in the US, Canada, UK and Australia. Peloton Guide will be launching in Germany later this year. Stay tuned for more information.
Q: How much does Peloton Guide cost?
A: Peloton Guide starts at $445. The monthly cost of the All-Access Membership, which is required to access full content on the Guide, is separate. The introductory Guide-only Peloton All-Access Membership costs $35 per month. This price only applies through 2022. For more information, please click here.
Q: Are there financing options?
A: Yes, financing options are available for those who qualify. For more information, please click here.
Q: Does Peloton Guide come with the all-new Peloton Heart Rate Band? What happened?
A: We’re always looking to make our products more accessible, and updating our pricing and accessories bundles allows us to reach more Members. The Peloton Heart Rate Band is included in the Guide Power set (available in the US and Canada only) and is also available a la carte. For more information and to shop Peloton Guide, please click here.
Q: Is there a shipping cost?
A: Peloton Guide shipping is included. To shop Peloton Guide, please click here.
Q: Can I purchase Peloton Guide at my local showroom?
A: Yes, you can test out the Peloton Guide at your local showroom and have it shipped to you. For a list of showrooms, please click here.
Q: Will 30-Day Home Trial be available?
A: Our 30-Day Home Trial will be available for the Peloton Guide. To learn more, please click here.
Q: Does Peloton Guide come with a limited warranty or option to purchase a Peloton Protection Plan (formerly known as extended warranty)?
A: Yes, Peloton Guide comes with a 12-month limited warranty.
Q: Do I need weights in order to use Peloton Guide?
A: There are a number of bodyweight classes available on Guide that do not require weights. However, as you get stronger and progress, the experience is more robust with weights.
Peloton Guide Membership FAQs
Q: What is the cost of the Guide-only Peloton All-Access Membership?
A: The introductory Guide-only Peloton All-Access Membership costs $35 per month. This price only applies through the end of 2022. To learn more, please click here.
Q: How long is the introductory Guide-only Peloton All-Access Membership pricing available?
A: The introductory Guide-only Peloton All-Access Membership pricing will be available until December 31, 2022. Starting in January 2023, the standard All-Access Membership price will apply.
Q: Do I need a separate Membership for Peloton Guide if I’m currently an App Member?
A: You’ll need to upgrade your Peloton App Membership to our introductory Guide-only Peloton All-Access Membership for $35 per month. You can do this when you activate your Peloton Guide. You will be eligible for our introductory Guide-only All Access Membership price throughout 2022. For more information, please click here.
Q: Do I need a separate Membership for Peloton Guide if I own one Bike and/or Tread?
A: If you are currently a Peloton All-Access Member, you won’t need a separate Membership for Peloton Guide. Your All-Access Membership will automatically include access to content and features on the Guide. Just select your existing All-Access Membership during the activation flow for your Peloton Guide.
Q: If I purchase a Peloton Bike/Bike+/Tread and a Peloton Guide, what is my monthly Membership fee?
A: Your monthly Membership will be our standard All-Access Membership price.
Q: How do I upgrade to the introductory Guide-only Peloton All-Access Membership from my App Membership?
A: For more information and steps on how to upgrade your Membership, please click here.
Q: If I buy two Peloton Guides, do I need two Peloton Memberships?
A: Yes, you will need two Peloton All-Access Memberships. You will be eligible for our introductory Guide-only All Access Membership price of $35per month throughout 2022. Starting in January 2023, the standard All-Access Membership price will apply.
Q: How many people can use the introductory Guide-only Peloton All-Access Membership?
A: The introductory Guide-only Peloton All-Access Membership offers up to 5 people in your household unlimited access to the experience on the Peloton Guide as well as the Peloton App.
Q: What is the price after the introductory Guide-only Peloton All-Access Membership price?
A: After the introductory period, the Membership price will be our standard All-Access Membership price.
Q: Why are you launching Peloton Guide with introductory Guide-only All-Access Membership pricing?
A: We are thrilled to be adding Peloton Guide to our product portfolio as our first strength-focused connected fitness product, alongside our cardio-focused Bike and Tread products. We are launching with Introductory Guide-only All-Access Membership pricing in order to bring this product to as many people as possible. We are excited to continue growing and innovating our Strength offering in 2022, while offering exceptional value through this introductory Membership pricing, available through the end of 2022.
Peloton Guide Accessory Sets FAQs
Q: What are the Peloton Guide bundles?
A: Peloton Guide is available for purchase a la carte or along with dedicated accessories bundles including the Peloton Guide Strength Starter and, in North America, Peloton Guide Power, which includes Rogue® dumbbells. Peloton Guide sets are only available with the purchase of a Peloton Guide.
Q: Is the Peloton Heart Rate Band included in Guide accessories bundles?
A: The Peloton Heart Rate Band is not included in the Peloton Guide Strength Starter set. The Peloton Guide Power set is not currently available in Australia, but the Heart Rate Band can be purchased as a standalone accessory here.
Q: Are these sets available for purchase without the purchase of a Peloton Guide?
A: No, the Peloton Guide sets are only available for purchase with the purchase of a Peloton Guide.
Q: Can I purchase the Rogue® dumbbells a la carte?
A: Rogue® dumbbells are only available for purchase as part of our Peloton Guide Power set which is available in the US and Canada only.
Peloton Guide Features FAQs
Q: Can you share more about the Movement Tracker feature?
A: Movement Tracker allows you to keep up with Peloton instructors by tracking your movements, from bicep curls to squats, keeping you motivated to finish your workout. Powered by machine learning, Movement Tracker is exclusive to Peloton Guide and available on hundreds of strength classes. New movements and class types will be added regularly. To learn more, click here.
Q: Can you share more about the Self-Mode feature?
A: In Self-Mode, you’ll see yourself on screen next to the instructor as you’re guided through class. You can compare your form to the instructor’s in real-time for a more effective workout. To learn more, please click here.
Q: Can you share more about the Body Activity feature?
A: The Body Activity feature on Peloton Guide visualizes which muscle groups you recently worked and which need attention for a better, more well-rounded strength routine. Based on your Body Activity, Peloton will recommend classes focused on muscle groups that need training to help you get a rounded full-body workout. To learn more, please click here.
Q: Does the Body Activity feature take into consideration classes taken on other Peloton platforms (Bike, Bike+, Tread, Tread+, App)?
A: Yes, the Body Activity feature will show which muscle groups you have recently worked out on the Peloton Bike, Bike+, Tread, and App, with the exception of our TV apps at launch.
Q: What is machine learning?
A: Machine learning is a type of AI that takes in data and turns it into patterns and decisions without having an engineer map out those decisions. For Peloton Guide, machine learning is used to help Members track their movements and progress.
Q: What is the Voice Control feature? Why is it labeled as beta?
A: Peloton Guide’s Voice Control feature allows you to use voice commands such as start, pause, fast-forward, and stop to control your in-class experience. Voice Control is in beta, so you can expect more updates and enhancements to this feature. To learn more about Voice Control, please click here.
Q: What are the lights on the Peloton Guide?
A: The lights on the Peloton Guide indicate device status, such as when the camera is on, or when voice control is initiated. For more information, please click here.
Peloton Guide Activation and Setup FAQs
Q: How do I set up my Peloton Guide?
A: Your Peloton Guide comes with instructions and everything you need for setup. Your Guide should be placed on a flat, stable surface with a clear view of your workout area. For more information, please click here.
Q: How much space do I need in order to utilize the Peloton Guide?
A: We recommend you have at least 4.5ft by 6ft or 1.4m x 1.8m of unobstructed space, about the size of two yoga mats side by side. For more information on product specs and details, please click here.
Q: Can Peloton Guide connect to the Peloton Bike, Bike+, or Tread screen?
A: Peloton Guide will need to be connected to your TV and is not compatible with your Peloton Bike, Bike+ or Tread screen.
Q: Does Peloton Guide require WiFi?
A: Yes, Peloton Guide will need to be connected to wifi.
Q: Can multiple people track and take a class together at the same time?
A: Only one person can view themselves on screen at a time. Please avoid having multiple people in front of the camera when in use.
Q: How can I pair a device with my Peloton Guide using Bluetooth® wireless technology?
A: For information on how to pair a device with your Peloton Guide using Bluetooth® wireless technology, please click here.
Q: Can I use my Apple Watch® to track my heart rate and use the Strive Score feature on Peloton Guide?
A: At launch, we will not support Apple Watch® for heart rate monitoring and Strive Score. In the meantime, Members can use the Peloton Heart Rate Band (or any Bluetooth® heart rate monitor) for heart rate monitoring and Strive Score. Stay tuned for more information soon.
Q: How do I power the Peloton Guide on/off or put it in sleep mode?
A: Your Peloton Guide can be powered off or put to sleep by navigating to the “Shut Down” option from the Home navigation screen or in the Quick Settings. By default, after 15 minutes of inactivity, the Peloton Guide will automatically enter a sleep mode.
Peloton Guide Content FAQs
Q: What types of classes and content will be on Peloton Guide?
A: At launch, we’ll have on-demand Strength classes available on Peloton Guide, including dedicated Programs for all levels, taking advantage of Peloton Guide’s advanced technology and new features to target specific body parts, track progress, and completely revamp strength training. We’ll be adding live classes to the schedule soon.
Q: Which instructors are teaching classes?
A: At launch, Peloton instructors Callie Gullickson, Jess Sims, Matty Maggiacomo, Ben Alldis, Daniel McKenna, Jermaine Johnson, Rad Lopez, Selena Samuela, Adrian Williams, Andy Speer, Rebecca Kennedy, and Robin Arzon are teaching classes and Programs for Peloton Guide. Stay tuned as we’ll be adding more instructors soon!
Q: Will there be any Peloton Guide exclusive classes?
A: We have dedicated Strength Programs that will be released on all Peloton platforms seven weeks after they premiere on Guide. Members with a Peloton Guide will be able to exclusively take advantage of the Movement Tracker and Self Mode features.
Q: Are there dedicated Programs for Peloton Guide?
A: We’ll have dedicated Programs developed for Peloton Guide, starting with our newest “Floor Bootcamp” launching on Monday, April 11, 2022. These Programs will be released on all Peloton platforms seven weeks after they premiere on Guide.
Peloton Guide Privacy & Security FAQs
Q: Will I have control over the camera/microphones?
A: Peloton Members will have control over the camera and microphones. You’ll be able to put Peloton Guide to sleep, slide the cover over the camera, and even turn off the microphones via a physical switch on the device. Peloton does not store or share any voice, image, or video data from Peloton Guide.
Q: How do the microphones work? Are the microphones listening to my conversations?
A: Peloton Guide includes the ability to control the device with voice commands while in class. Microphones will not be on or listening unless you are in class. Members will always have the choice to turn off the microphones via a physical switch. Peloton does not store or share any voice, image, or video data from Peloton Guide.
Q: How does Peloton use or store Member data?
A: Peloton uses and stores personal information to help you, such as by analyzing your performance and providing you with analytics about your progress over time or by providing you with workout recommendations.
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