The Metrics on my Tread are Slow to Change
If your touchscreen shows the wrong speed and/or incline settings when in a class, it may need to be restarted. Please power down and switch off the Tread. Wait for 30 seconds before turning it on ...
How much weight can I put on the water tray?
The plastic tray at the front of the Tread is designed to hold two water bottles and any small items you may need during your workout, such as headphones or a phone. Be careful not to overload the ...
Can I remove and/or wash the storage compartment cloth?
The cloth is non-removable but you can clean it with a damp cloth.
How often should I clean the Tread?
Weekly: Clean Tread surfaces, check power cord for damage, clean the area underneath the Tread. Monthly: Check the entire Tread for wear and damage. Test the safety key by pulling it out while walk...
Why does my Tread have a new rubber smell?
The Peloton Tread's belt slats are coated in natural rubber, which has a distinctive smell. This smell will fade over time, but you can get rid of it more quickly by leaving windows open to circula...
Caring for your Tread
Before powering off the Tread for cleaning, set the incline to 2% or higher to allow access to the area underneath the Tread. Always power off and unplug the Tread before cleaning. Weekly: Clean Tr...
Peloton Tread Limited Home Use Warranty
Peloton Tread Limited Warranty Peloton Interactive, Inc. (“Peloton”) extends the following Limited Warranty to U.S. purchasers, which applies only to non-commercial, in-home, indoor use of the Pelo...
Peloton Tread Extended Warranty Coverage
Peloton Tread Extended Warranty Coverage Peloton Tread owners (excluding owners in Puerto Rico) can purchase an optional service plan within 12 months from your date of original delivery. The purc...