If you need to stop the Peloton Tread's belt from moving, you can remove the safety key. This will gradually stop the slat belt's movement if an emergency stop is needed. If you're in Free Mode, th...
Tread Century Club
Members earn a commemorative Century Club shirt after completing 100 running, 100 cycling, 100 boot camp, or 100 floor workouts. After your 100th workout of a single discipline, you will receive an...
Tread Referral Program
At this time, we do not have a Tread referral program. We are currently fulfilling Tread pre-orders and our referral program does not apply to pre-orders.
Tread class availability
We offer Members a wide range of class types both on and off the Tread, including bootcamp, floor, running, and walking. You can sign up for Tread classes on our studio website, here. You’ll also b...
Can I purchase a Tread if I live outside the USA?
Currently, the Peloton Tread is only available for purchase and delivery in the continental United States, Hawaii, Alaska, and Puerto Rico. We do not deliver the Peloton Tread to freight forwarders...
What are the runner weight and height requirements?
The Peloton Tread can support users up to a maximum weight of 300 lbs and fit runners between 4'1'' - 6'4.''
Resetting your password
If you have forgotten your password and need to reset, simply click here and enter your email address. You will then receive an email providing you with instructions on how to reset your password. ...
Where can I learn more about the Peloton Tread?
Welcome to your very own boutique fitness studio.The Peloton Tread is a state-of-the-art blend of technology and live classes designed to bring you the most immersive total body workout you can get...
Peloton Tread Reservation Terms
Thank you for your interest in placing a Reservation for the Peloton Tread! By placing your Reservation and submitting your $250 Preorder Deposit, you are securing a spot in line for delivery of a...
Tread Reservation Priority Guidelines
Existing Peloton members* who submit a Reservation before 11:59 PM Pacific on Wednesday, January 31, 2018 will get delivery priority. All other Reservations will receive a delivery priority rankin...