We’ve upgraded our Support Site to give you instant access to the assistance and answers you need. Our redesign was created with your needs in mind, making it easier than ever to get the most out of your bike.
Improved layout: Get the help you need faster with our new design
Bike Care section: Find the most up-to-date info on how to care for your bike
Community feature: Connect with other riders, voice your feature requests, and help diagnose issues with our support experts
This forum is intended to be a community board for Peloton riders and subscribers to share their experiences with Peloton.
Please take a few minutes to read the posting guidelines for this community:
SUPPORT: For any support related questions or issues that require our attention and response, please contact our Member Support team here.
RESPECT: Please be respectful and courteous to the members of this community. Spam posts and harassment toward other members will not be tolerated and will be removed. Please be constructive with your comments.
FEEDBACK: We welcome constructive feedback (both positive and negative) on your Peloton experience. We are constantly looking for ways to improve the Peloton experience.
REPORT POST: If you notice any content that you believe to be in violation of the above guidelines, report it to the administrators by contacting us here.
BE SOCIAL: Feel free to tell us your username, where you are from, where you heard about us, share photos, videos, tips, love for our classes and instructors, and anything that will make this community greater than what it already is!
This group's content restrictions and code of conduct are governed by our terms of service found here: http://bit.ly/1MFZOSq