Peloton Interactive, Inc., in cooperation with the U.S. Consumer Product Safety Commission, announces a recall of out-of-warranty PR70P clip-in pedals due to risk of axle breaks.
These pedals can break unexpectedly during use, which may result in injury.
PR70P pedals are the first generation of pedals and were fitted on Bikes sold between July 2013 and May 2016. If you bought your Bike between July 2013 and May 2016 and have never replaced your pedals, you may still have PR70P pedals fitted on your Bike.
PR70P pedals can be identified as follows:
- The Peloton logo and the word "PELOTON" are molded into the pedal body
- An orange Peloton symbol and white lettering spelling "PELOTON" are printed on the top of the cleat binding
Please note: If your Bike has pedals with white lettering spelling "PELOTON" without the orange Peloton logo, they are not subject to this recall.
Peloton has received 120 reports of pedal breakages and sixteen reports of injuries. Of those, five injuries required medical care, such as stitches to the lower leg. These pedals are outside the one-year warranty. Peloton recommends that Members change their Peloton Bike pedals annually. No other pedals are affected by this recall.
If your Bike is fitted with a PR70P clip-in pedal, stop using your Bike until you have installed new pedals.
To order free pedals for self-installation fill out and return the attached New Pedal Order Form here.
Once you receive your pedals, instructions to replace them can be found at this link.
If you have any questions regarding this announcement, are not sure if your pedals are covered by this recall, or need advice on installing your new pedals, please call Peloton toll-free at 844-410-0141 9:00 AM to 7:00 PM Eastern on weekdays and 9:00 AM to 6:30 PM Eastern on weekends.
What product is being recalled?
The PR70P clip-in pedal is the only product being recalled. The pedals are the first generation of pedals used and were fitted on Peloton Bikes sold between July 2013 and May 2016. No other pedals or products are subject to this recall.
Why is the product being recalled?
PR70P pedals may break unexpectedly during use, which could cause injury.
Were there any injuries reported relating to the PR70P pedals?
Yes. Peloton is aware of about 120 reports of PR70P pedals breaking during use. Peloton received reports of 16 leg injuries, five of which required medical treatment such as stitches.
How do I know if my Bike pedal is a PR70P pedal?
If you bought your Bike between July 2013 and May 2016 and have never replaced your pedals, you may still have PR70P pedals fitted on your Bike. PR70P pedals were the first generation of pedals used on Peloton Bikes and have the following design elements:
- The Peloton logo and the word "PELOTON" are molded into the pedal body.
- An orange Peloton symbol and white lettering spelling "PELOTON" are printed on the top of the cleat binding.
If your Bike has pedals with white lettering spelling "PELOTON" without the orange Peloton logo, they are not subject to this recall
What should I do if I have recalled PR70P pedals on my Bike?
You can order a new set of pedals by submitting the New Pedal Order Form through the link in the email informing you of the recall or by visiting the link here. Our Support Team would also be happy to assist by taking your order information over the phone.
Can I keep using my Peloton Bike while I wait for my new pedals?
CPSC and Peloton recommend that you immediately stop using your Bike until you install new pedals. We will send replacement pedals out as fast as possible.
How do I install the new pedals?
An easy-to-follow video with step-by-step pedal installation instructions is available by following this link. The only tool you'll need is a 15mm wrench. Our Support Team can also walk you through the installation over the phone once you receive the new pedals and are ready to install.
What do I do if I am not comfortable installing new pedals on my own?
Pedals are designed to be installed by Members, and a Member Support representative is available to help walk you through installation. If you need additional assistance, Peloton will be happy to send a technician to your home to install the new pedals at a cost of $100. We note that due to COVID-19, home service appointments may be limited in your area.
What do I do with my old pedals once I install the new ones?
Please immediately discard your PR70P pedals. Do not keep the PR70P pedals for future use.