Can I Purchase More Than One Membership At A Time?
Since the Peloton App Membership offers full access to all the classes and features of the Peloton App, there is no need to purchase additional overlapping plans.
If you would like to use your current access plan on a new or additional device, please follow the instructions here. You can stream on up to three devices at a time. If you hit this limit, you may want to purchase additional memberships.
How Do I Begin My 30-Day Free Trial?
For information on starting your free trial, see the article linked here.
How Do I Cancel My Peloton App Membership?
You can cancel your Peloton App Membership at any time. Based on which platform you subscribe to, please find the instructions below:
iOS
- Tap on the App Store app.
- Tap on your Apple ID image in the upper-right.
- Tap on “Subscriptions”.
- Select Peloton.
- Click on “Cancel Subscription”.
- Confirm Cancellation.
Android
- On your Android phone or tablet, open the Google Play Store.
- Verify that you’re signed into the correct Google Account.
- Tap "Menu" then "Subscriptions".
- Select the subscription you want to cancel.
- Tap "Cancel Subscription".
- Follow the instructions.
Web
- Go to members.onepeloton.com/preferences/subscriptions
- Click your Membership link.
- Click "Cancel Membership".
- Confirm the cancellation.
Roku
- Press the 'Home' button on the Roku remote.
- Use the directional pad to navigate to the Peloton channel.
- Press the 'Star' * button on the remote to open the options menu for the Peloton channel.
- Select 'Manage Subscription'.
- Select 'Cancel Subscription' and confirm the cancellation.
- Select 'Done'.
Fire TV
On the Amazon website:
- Go to http://www.amazon.com and log into the Amazon account associated with your Peloton App Membership.
- On the upper right-hand side look for the ‘Your Account’ menu.
- Select ‘Your Account’ and when the menu displays, select ‘Your Android Apps and Devices’.
- On the ‘Your Apps and Devices’ page, select ‘Your Subscriptions’.
- Select your Peloton subscription and click ‘Cancel Subscription’.
On Fire Tablets:
- Select ‘Apps’ and then select ‘Store’.
- Open the menu, and then select ‘Subscriptions’.
- Select your Peloton subscription and click ‘Cancel Subscription’.
On the Amazon Appstore:
- Open the menu, and then select ‘Subscriptions’.
- Select your Peloton subscription and click ‘Cancel Subscription’.
For further information on how to turn off auto-renewal, please visit Amazon’s Manage Your Subscriptions help article. Please note that your subscription will remain active after turning off auto-renewal until the end date listed under ‘Manage Subscriptions’.
After canceling your membership, you will retain access to your membership until the end of your current billing period. You can reactivate your membership at any time after canceling by logging into your account.
Please Note: If you are an Android or iOS subscriber and would like to request a refund, you must reach out to the respective third-party for your refund. (Apple, Google, etc.)