If you’re not completely satisfied with your Peloton Tread, you can return it within 30 days upon receipt. Peloton’s guarantee doesn’t cover ordinary wear and tear or damage caused by improper use or accidents subject to the terms of our limited warranty.
Because of the size and weight of the Peloton Tread, we do not offer a refund for any shipping charges you may have paid to receive your Tread. Returns will also be charged an additional return shipping fee of $300.
If your Tread is returned in damaged condition or with missing parts, you may be charged an additional restocking fee.
To initiate a return, please contact us here.