To help prevent the further spread of COVID-19, we have implemented a new delivery format where we will fully assemble your Bike and bring it to the entrance to your home or apartment unit. For more information, click here. Our normal Bike delivery timeframe is 2-3 weeks after purchase. Due to increased demand, Bike orders placed today are unlikely to be delivered any sooner than 5 weeks from now and over 9 weeks in some areas. Once your order is placed, you will receive complimentary access to the Peloton App which offers yoga, strength, running, and a variety of other classes. For more information, click here.
There are a few different ways to find delivery estimates for your order:
- You can view the shipping estimate for your order when you go to check out on our website.
- If you make a purchase in one of our showrooms, the staff there will confirm the shipping estimate for your order.
- Through the self-schedule link that was sent to you after purchase.
If you need to delay the delivery of your Peloton product, please contact us ASAP. Once your product is shipped, we are unable to delay the delivery, so it's important we know your needs as soon as possible to ensure your Bike is shipped at a convenient time.
If you have any questions about your delivery or delivery schedule, you can reach the Scheduling Team directly using the contact information provided in your confirmation email.