Self-Service Scheduling
Self-Service Rescheduling
Self-Service Scheduling
Self-Service Scheduling is available for most orders. If your order is eligible to be scheduled online, you will receive an email from us containing a unique link to schedule your delivery. All you need to do is open the link to view available appointment options.
If your order is not eligible to be scheduled online, our Delivery Partner will contact you when your order is ready to be scheduled.
For further assistance, please contact our Member Support Team by clicking here.
| Example of an order confirmation email |
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Next, you will have the ability to select the delivery appointment that works best for you.
If you are not able to select an exact time window for your appointment, our Delivery Partner will contact you the day before your delivery with the time window.
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Example of order delivery scheduler page: |
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Once you have submitted your appointment request, a confirmation summary will appear. If you receive an error please refresh and try again. If you’re still unsuccessful at booking your appointment please contact our Member Support Team by clicking here.
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Example of delivery confirmation page: |
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Self-Service Rescheduling
If you need to reschedule your upcoming appointment, you may be able to use the same unique link that was used to initially schedule your appointment. If you do not see the option to reschedule your appointment online from this page, please contact our Member Support Team by clicking here.
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Example of the order confirmation email: |
Example of order status page: |
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Next, you will have the ability to select the delivery appointment that works best for you.
If you are not able to select an exact time window for your appointment, our Delivery Partner will contact you the day before your delivery with the time window.
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Example of order delivery rescheduler page: |
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Once you have submitted your appointment request, a confirmation summary will appear. If you receive an error please refresh and try again. If you’re still unsuccessful at booking your appointment please contact our Member Support Team by clicking here.
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Example of delivery confirmation page: |
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For further assistance, please contact our Member Support Team by clicking here.