There are two ways to connect your Peloton touchscreen to an internet network: wireless connection or a wired Ethernet connection.
If you are experiencing continuous wireless connectivity issues, you may need to test your wireless speeds to determine if your connection is within our recommendation for an optimum experience.
As an alternative, Peloton touchscreens are equipped with an Ethernet port for wired network connections.
Please note: The Peloton Tread and Peloton Bike+ would require a USBC to Ethernet accessory to be able to access the Ethernet port.
The Ethernet port is located on the back of the Peloton touchscreen. If you are having a hard time locating it, please feel free to reach out to our Member Support Team for assistance.
Plug your Ethernet cable into the touchscreen port and your router (or wall jack) for your Local Area Network (LAN). Your Peloton will then connect to your network automatically.
Use a cable that is at least 15 feet long. Make sure your Ethernet cable is long enough to reach from your Peloton device to the internet access point without passing underneath the Peloton or being stretched taut.