After this is completed, join a class and press start. When you turn the resistance knob, you should see the resistance change on the touchscreen.
If you still have no metrics showing in a class, we suggest completely unplugging the two cables. Remove the cables and check to make sure that the prongs aren't damaged and then plug them back in snuggly. Join another class and see if the metrics are now displayed.
If the metrics are still not displayed, please contact our Support team by calling 0808 169 6469.