Out of concern for the health and safety of the Peloton team & community, we ask that if you’re feeling unwell or may have been exposed to COVID-19, or otherwise need to change your order please call us at 0808 169 6469 to reschedule for a later date.
Given the current situation, we have reviewed our delivery process to protect the health and safety of our Members and our teams. We are closely monitoring the latest government advice at a regional level. In some cases, we may not be able to perform deliveries that require our teams to enter a home or residence beyond the threshold.
Based on current local government guidelines in England & Wales, we are able to carry out both Threshold Deliveries and Room of Choice Deliveries. At this time, in Scotland and Northern Ireland, we are currently only able to carry out Threshold Deliveries.
Our team will call you approximately 30 minutes before your delivery to confirm which delivery method is available in your area.