As a rule of thumb, we recommend you place your Peloton bike near your WiFi router or access point for the strongest connection. If you run into trouble connecting your bike to your wireless network, we recommend restarting both your bike and your router.
To test your connection, we recommend running a speed test on your Peloton bike. To check your wireless connection on your bike, please go through the following steps:
Open Settings by tapping the three dots on the bottom right corner of the home screen.
Scroll to Help & Support and tap on Speed Test.
Tap "GO" to start the speed test.
The test will then run and display the final results of the speed test.
Our recommended download speed: 10-15 Mbps dedicated to the touchscreen and 2.5 Mbps upload speed.
If you continue to run into trouble, please refer to our article on Troubleshooting Peloton Touchscreen Internet Connectivity.
If your wireless connection is not strong enough to work with the bike you also have the option of using an ethernet cable to connect your bike to an internet outlet. The back of the touchscreen has a space for an ethernet cable so you can connect the bike to a nearby internet outlet. Make sure to get an ethernet cable of sufficient length to connect to the bike to your nearest internet access point.
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