We recommend you place your Peloton near your WiFi router or place your access point between the Peloton and router for the strongest connection. If you run into trouble connecting to your wireless network, we recommend restarting both your Peloton and your router.
To test your connection, we recommend running a speed test on the Peloton. To check your wireless connection, please go through the following steps:
- Open Settings by tapping the three dots on the bottom-right corner of the home screen.
- Scroll and locate the Speed Test.
- Tap "GO" to start the Speed Test.
The test will then run and display the final results of the Speed Test.
Our recommended download speed: 10-15 Mbps dedicated to the touchscreen and 2.5 Mbps upload speed.
If you continue to run into trouble, please refer to our article on Troubleshooting Peloton Touchscreen Internet Connectivity.
If your wireless connection is not strong enough, you also have the option of using an ethernet cable to connect your Peloton to an internet outlet. Make sure to get an ethernet cable that is at least 15 feet long. The cable must be long enough to reach from the Peloton to the internet access point without passing under the Peloton or being stretched taut.
Please note: The Peloton Tread and Peloton+ Bike would require a USBC to ethernet accessory to be able to access the ethernet port