For a limited time only, Peloton is offering select Members in certain territories the opportunity to purchase refurbished Peloton Bikes. The promotion includes an option to purchase an extended warranty with the refurbished Peloton Bike.
Eligible Members will receive an email with the promotion details and can place orders through our Sales Team or in a Showroom location.
FAQs
Q: I received an email/in-app notification about a promotion for a refurbished Peloton Bike, can you please explain?
A: The email you received is for a limited-time promotion available in select areas to purchase a refurbished Peloton Bike, with financing options available. Refurbished Bikes are fully operational, but may have slight cosmetic damage such as minor scratches. To purchase, please chat with our Sales Team by visiting https://www.onepeloton.com/refurbished or call 866-695-7866.
Q: I received an email/in-app notification about a promotion for a refurbished Peloton Bike, but was told it isn’t available in my area. What can I do?
A: Please chat with our Sales Team by visiting https://www.onepeloton.com/refurbished or call 866-695-7866.
Q: I recently ordered a refurbished Peloton Bike, can I cancel and place a new order with this offer?
A: Please chat with our Sales Team by visiting https://www.onepeloton.com/refurbished or call 866-695-7866.
Q: I just ordered a Peloton Bike/Bike+ prior to receiving an email/notification about the promotion. Can I cancel my current order and place a new order for a refurbished Peloton Bike?
A: Please chat with our Sales Team by visiting https://www.onepeloton.com/refurbished or call 866-695-7866.
Q: What is a refurbished Peloton Bike?
A: Refurbished Peloton Bikes are pre-owned Peloton Bikes that are evaluated for quality and fully operational, but may have slight cosmetic damage such as minor scratches.
Q: Does my refurbished Peloton Bike come with a warranty?
A: The refurbished Peloton Bike comes with our 1 year limited warranty. Extended warranties on refurbished Peloton Bikes are only available for purchase in the US. For more information on Peloton’s warranty coverage, please click here.
Q: What does the 1 year limited warranty include?
A: For more information on our 1 year limited warranty, please click here.
Q: What is the return policy?
A: Refurbished Peloton Bikes are final sale once delivered and are not eligible for Home Trial or return.
Q: Can I cancel my order before receiving delivery?
A: Yes, you can cancel your order prior to receiving delivery, however refurbished Peloton Bikes are final sale once delivered and are not eligible for Home Trial or return.
Q: I just missed the offer window. Can I still use this discount?
A: Unfortunately, this offer was only available for a limited time.
Q: I received an email for the promotion, can I use the offer to purchase a Peloton Bike+ or Tread instead?
A: This offer is not available for the Peloton Bike+ or Peloton Tread.
Q: When will you offer refurbished Peloton Bikes in other markets?
A: At this time, we don’t have any plans to offer refurbished Peloton Bikes in other markets.
Q: Can I combine other offers with this promotion?
A: Unfortunately, this promotion cannot be combined with any other offers or discount codes, including but not limited to the “Treat Yourself. Treat Your Friends” code or Referral Program.